A New Wave of AI Chatbots Brings Excitement to UX Teams But Also Pressure
A new wave of AI chatbots is bringing excitement to UX teams but also pressure. Leaders feel the urge to quickly incorporate AI into their product. An AI chatbot can handle more complex, high-intent questions than a rule-based one, and it can save and mirror a user’s preferences. But it’s important to understand what these …
Read more “A New Wave of AI Chatbots Brings Excitement to UX Teams But Also Pressure”